Frequently Asked Questions

The following are some of the most commonly asked questions that we hear from couples. Please email or call us if you have any questions that are not answered here.

We are having still photographs taken. Do we really need video as well?

Still photography will capture highlights and moments, but only video enables you to relive the entire range of emotions that you felt during your wedding day. As the years go by, only video will allow you to recreate the sights and sounds of your special day in glorious detail.

How long will the completed video run?

Our philosophy is to work on the basis of quality, rather than quantity. As each wedding is different, it is impossible to provide an exact length of the final film. As a guide, expect about an hour to an hour and a half, sometimes more. Remember, we will capture and edit the entire day in a way that will hold your interest. With a sensible length production, it is easier to show repeatedly to friends and family.

Do you require a deposit for your services?

Yes, a deposit of one-third of the total cost is required at the time of booking. The remaining balance is required no later than 14 days before the wedding day.

When will the finished video be delivered to us?

We know you will be anxious to see the completed video, but it is a complex and lengthy process to produce the finished film. The editing is where the magic really happens to create your special film and we like to spend the necessary time in getting it right. We aim to deliver your video within eight to twelve weeks of the wedding.

Can we be involved in the editing?

Your wedding will take approximately 40-60 hours to edit. Unfortunatly, it is just not practical for you to be involved on a day to day basis. However, we invite your input before the edit so that we can ensure that we reflect any specific requirements or needs.

Why is there such a difference in the prices of videography companies?

"You get what you pay for". We have all heard it before, but that's what it really comes down to. The price variations between videography companies are usually due to the difference in 1) the videographer's experience and talent, 2) the company's professionalism and creativity, and 3) the type of video equipment each company uses to capture your wedding video. Icon Filmworks uses state of the art equipment and employs special cinematic techniques such as the use of the Steadicam (which is used in many major motion pictures) to achieve a one of a kind cinematic wedding film.

How early do we need to book your services?

Simply stated, the earlier the better. Dates fill up quickly and we undertake only one wedding on any given day. Bookings are accepted on a first-come, first-serve basis.